Dan’s posterous

Because I can 
« Back to blog

Kimpton Hotels tells me to use IE6 or newer

Me: 
I've attempted to fill out the InTouch loyalty program form twice now online and the "Submit" Button does not work on Safari/iPhone or Firefox on the Macintosh. This is very frustrating.

Kimpton Rep:
Dear Mr. Lovejoy,

Thank you for your email regarding our Kimpton InTouch webpage. I am sorry to hear that you were having difficulties joining our program using alternative web browsers. Currently our site is not compatible with those browsers you mentioned. If you would like I would be more than happy to join you into our guest loyalty program. Would you be able to supply me with the information you would like on your account?

I look forward to your response. Thank you for contacting Kimpton Hotels.

Me:
What web browsers do you support?

Kimpton Rep:
Dear Mr. Lovejoy,

Currently our webpage works best with Internet Browser 6.0 and above.

Loading mentions Retweet

Comments (2)

Sep 23, 2009
makeitsizzle said...
Hello Mr Lovejoy,
We've been troubleshooting your reported issue. We have not been able to recreate the bug and have been able to "submit" the form from both Safari & Firefox on the Mac. Please note: it does take a moment to process the request. If you are still having problems, you can contact us at: http://www.kimptonhotels.com/contact.aspx and I will provide further support.
Sep 23, 2009
Dan Lovejoy said...
So the rep was just misinformed, I suppose? Well, no worries. I signed up with IE and everything is working fine now. Thanks for tracking this down. Very impressive.

Leave a comment...

 
To leave a comment on this posterous, please login by clicking one of the following.
Posterous-login     Connect     twitter